Machine Recovery and Software Archive and Escrow Services

Disasters and component failure can devastate a control panel; especially critical for older machines using obsolete components. Significant downtime can occur while searching for replacement parts. When software, and programs required to download software, are not available; the cost of a rewrite, including wasted resources, time and product as new software is developed can be very expensive.

Active Automation can evaluate and develop an industrial machine software and hardware recovery package to record and save copies of machine software and programs in a ready to for re-installation form. Similar to front office file backup, the software archiving service protects the customer from loss of machine software. Linked with the correct program for reloading the software, the machine will be protected. Hardware evaluation and spare parts recommendations will assure continued machine operation, and swift recovery by maintaining a sufficient spare part supply in your facility.

Active Automation's independent archive escrow service is a machine software insurance policy. The concept of retaining copies of all software and program components off-site is not common for businesses. The unavailability of this information can be accidental, inadvertent or malicious or from vendor discrepancy or closure. Maintaining software and programs in a secure location insures availability and rapid resumed operation.

Active maintains software and programs, “frozen in time”, assuring compatibility with existing hardware, software and program components for a successful download. The software and programs are saved in the same version used during development; immune to software upgrades, computer operating system changes and subroutine incompatibility issues. This system eliminates the need to download software and programs when the shop laptop is replaced or lost.